A MESSAGE FROM RANDALL GORDON, PRESIDENT OF RYE VALLEY GEAR
Dear Rye Valley Gear Customers:
On Christmas Day, December 25th, Rye Valley Gear suffered a devastating fire that destroyed our parts warehouse, warehouse receiving office and shipping department. Fortunately, being a Holiday weekend, there were no injuries. For this we are so thankful.
TO OUR RYE VALLEY GEAR CUSTOMERS: You may email us at orderinquiry@ryevalleygear.com to determine the status of your order. We appreciate your patience and understanding as we restructure. We may be reached at our Toll Free number: 866-793-6451, with any questions about orders.
We’ll be out of commission for a short period of time, as we evaluate and discard the debris of our loss. We are working hard to rebuild and restock our large inventory of parts.
We express our gratitude to our local Volunteer Fire Departments, Sheriffs Department and others who responded quickly and professionally to control the fire before it reached other structures of our business and surrounding buildings.
Our ryevalleygear.com parts and online catalog will be closed temporarily for ordering, but our plan is to be back up on our feet and running within the next few weeks. Our loyal employees are working hard to see that happen. WE WILL BE BACK!
As always, we appreciate our customers and look forward to serving you again soon!
Thank you.
Sincerely,
Randall Gordon
President and CEO, Rye Valley Gear